Privacy Policy
1. Information We Collect
We collect information you voluntarily provide and information generated through your use of our platform:
- Account Information: Name, email address, phone number, company name, and designation provided during registration.
- Project Data: Construction project details, labour records, material entries, financial data, documents, and reports that you or your team enter into the platform.
- Device & Usage Data: IP address, browser type, operating system, pages visited, time spent, and other diagnostic data collected automatically.
- Payment Information: Billing details processed through secure third-party payment gateways. We do not store full card or banking credentials on our servers.
- Communication Data: Messages, support tickets, and feedback submitted to us.
2. How We Use Your Information
The information collected is used solely for the following purposes:
- To provide, operate, and maintain the Site Setu platform and its features.
- To process transactions and manage your subscription account.
- To send administrative communications such as account alerts, service updates, and security notices.
- To improve platform performance, diagnose technical issues, and develop new features.
- To comply with applicable laws, regulations, and legal obligations.
- To generate anonymised, aggregated statistical data for internal analysis. Such data does not identify any individual user.
3. Data Storage and Security
We implement industry-standard technical and organisational security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
You acknowledge and agree that:
- The Company shall not be held liable for any unauthorised access to your data resulting from circumstances beyond our reasonable control, including but not limited to cyberattacks, hacking, malware, or other external security breaches.
- Any data loss, corruption, or unavailability caused by technical failures, server outages, hardware malfunctions, or force majeure events shall not create any liability on the Company.
- It is your sole responsibility to maintain independent backups of any critical business data entered into the platform.
4. Data Retention
We retain your data for as long as your account is active or as required to provide you services. Upon account termination or subscription cancellation, we may retain your data for a reasonable period for backup, audit, and legal compliance purposes before permanent deletion. We are not obligated to retain data beyond this period and shall not be liable for deletion of data after account closure.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist in operating our platform (cloud hosting, payment processing, analytics) under strict confidentiality obligations.
- Legal Compliance: When required by applicable law, court order, or government authority.
- Business Transfer: In the event of a merger, acquisition, or sale of company assets, user data may be transferred to the successor entity.
We are not responsible for the privacy practices of any third-party services linked to or integrated with Site Setu.
6. Cookies and Tracking
Site Setu uses cookies and similar tracking technologies to enhance user experience, remember preferences, and analyse platform usage. You may disable cookies through your browser settings; however, doing so may affect the functionality of certain platform features. By continuing to use the platform, you consent to our use of cookies.
7. User Responsibilities
You are solely responsible for the accuracy, legality, and appropriateness of all data you enter into the platform. The Company is not responsible for any errors, inaccuracies, or illegal content submitted by users. You agree not to input any data that violates applicable laws or third-party rights.
8. Children's Privacy
Site Setu is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of the platform following any changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.
10. Dispute Resolution
Any dispute, claim, or disagreement arising out of or in connection with this Privacy Policy shall first be referred to mutual discussion and, if unresolved within 30 days, to mediation before a mutually agreed mediator in Nokha, Rajasthan, India. The parties agree that mediation shall be the primary and preferred mode of resolution, and both parties shall make good-faith efforts to resolve disputes through this process before pursuing any other remedy.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Apna Infotech
Email: info@apnainfotech.com
Website: apnainfotech.com